1. Cancellation Policy

• Once a course, test series, or subscription has been purchased, it cannot be cancelled under any circumstances.
• Students are advised to review all course details, content structure, and features before making a purchase decision.
• No partial or full cancellation requests will be entertained after successful enrollment.
• By enrolling, you acknowledge and agree that your purchase is final.

2. Eligibility for Refund

• Refunds are available only for purchases made directly through the Shiksha Nation App or website.
• Refund requests must be made within 7 days of the purchase date.
• Courses or test series where more than 20% of content is accessed are not eligible for a refund.

3. Non-Refundable Situations

• Digital goods fully consumed or downloaded.
• Subscription plans after the trial period has ended.
• Violation of our Terms of Use.

4. How to Request a Refund

To initiate a refund, please email our support team at support@shikshanation.com with the following details:

• Your full name and registered email
• Order ID or transaction reference
• Reason for refund request

Our team will review your request within 3–5 business days and notify you of the decision.

5. Refund Process

• If approved, refunds will be processed to your original payment method.
• Refunds may take 25–30 business days to reflect depending on your bank or payment provider.

6. Contact Us

If you have any questions or need assistance with a refund, feel free to contact us at: