Frequently Asked Questions

Shiksha Nation is an online learning platform that offers live classes, recorded lessons, notes, and test series. Students can study anytime, anywhere, using our website or mobile app.
You can explore available courses on our website or app, select your preferred course, and complete the enrollment process online.
We accept all major payment methods, including credit/debit cards, UPI, net banking, and wallets.
Yes, we have a refund policy. Please check our terms and conditions or contact support for details.
You can reach us via email, phone, or the contact form on our website. Our support team is available 10 AM To 7 PM (Monday to Saturday).
We offer both live and pre-recorded courses to suit your learning style.
Absolutely! Our courses are designed to help students excel in school exams as well as competitive exams.
Shiksha Nation is an Indian online education platform offering syllabus-aligned learning for Classes 6–12 and competitive exams. It combines expert-led live classes with AI-assisted learning tools to support concept clarity, structured practice, and performance tracking.
The mission is to deliver structured, outcome-focused education using experienced faculty and technology-assisted learning. The vision is to support students across school education, competitive exams, and skill development through a single digital platform.
Yes. Academic content is aligned with NCERT textbooks and structured according to CBSE and NTA exam patterns, focusing strictly on exam relevance.
Yes. All live classes are recorded and made available within the course validity period for revision and missed sessions.
Yes. Shiksha Nation is accessible via web browsers and mobile applications. Students can download videos and PDFs for offline access within the app.
Achievo is designed for Classes 6–12 and focuses on building strong conceptual foundations, structured learning, and early preparation aligned with future competitive exams.
Yes. Shiksha Nation offers mock test series designed around NTA exam patterns, including chapter-wise, part-syllabus, and full-length mock tests.
Enrollment involves registering using a mobile number or email, selecting the desired course, and completing payment to gain access.
DPPs are Daily Practice Problems given after classes, and CPPs are Chapter Practice Problems that provide exhaustive chapter-wise practice.
Personalized mentorship is available only in selected premium programs and focuses on academic planning, discipline, and exam strategy.
UPI, credit and debit cards, net banking, and EMI options for eligible courses are supported.
Refund eligibility, typically 3–7 days, is mentioned on the checkout page and depends on content access and usage.
The platform uses SSL encryption, secure payment gateways, and moderated class environments to ensure safety.
Yes. Parents can view attendance, test performance, and progress summaries through parent-access features.
Skillo is the skill-development vertical offering certificate-based professional courses upon successful completion.
Classes are conducted in English and Hinglish (Hindi + English). Study materials are provided in English.
Shiksha Nation has 25,000+ registered users and 6,000+ active paid learners across India.
Yes. You can log in on multiple devices, but video streaming is allowed on only one device at a time.
Yes. Merit-based scholarship tests are conducted periodically, especially for NEET and JEE students.
Log out and log back in, clear app or browser cache, and refresh My Courses. If the issue persists, email support@shikshanation.com with payment details.
We provide learning content for Classes 6 to 12, and prep courses for entrance exams like NEET, JEE, CUET, and more.
We provide learning content for Classes 6 to 12, and prep courses for entrance exams like NEET, JEE, CUET, and more.
We offer both live interactive classes and pre-recorded video lessons. You can attend live sessions and revisit recorded content anytime.
Yes! Our platform works on desktop, tablet, and mobile devices. You can also download our app for easy access.
Yes, we provide free demo sessions so you can experience our teaching style before enrolling.
Yes, students can download notes and resources for offline study.
Yes, we offer free resources and occasional discounts on premium courses. Keep an eye on our website for offers.
Yes. Shiksha Nation is registered under DPIIT (Startup India) and MSME, confirming its legal status as an Indian education services provider. These registrations establish operational legitimacy but do not imply government ownership or academic endorsement.
Shiksha Nation serves students of Classes 6–12, NEET, JEE, and CUET aspirants, droppers and repeaters, and learners enrolling in skill-based certificate programs.
Live classes are conducted through a digital classroom that supports real-time doubt interaction, in-class quizzes and polls, and recorded sessions for revision.
Concept AI is an AI-assisted system that analyzes performance and suggests focused practice. Smart Notes are expert-curated study materials highlighting key concepts and exam-relevant points.
Doubt solving follows a hybrid model where AI handles quick, objective queries and subject experts resolve conceptual and advanced doubts.
It is a result-oriented NEET preparation program focused on syllabus coverage, practice, testing, accuracy, and exam readiness.
Students receive simplified performance reports after tests covering accuracy, topic-wise strengths and gaps, and areas needing revision.
Yes. Selected courses provide demo or preview access, and free sessions may be offered periodically.
Yes. PDFs and notes are downloadable, and videos can be saved offline within the mobile app.
Shiksha Nation follows a freemium model. Basic resources are free, while structured courses with live classes and tests are paid.
A digital-first model reduces infrastructure and operational costs, allowing lower pricing while maintaining academic quality.
No. Only applicable GST, as mandated by law, is added and shown transparently at checkout.
Customer support details and working hours are available on the official website’s Contact page.
You can use the Forgot Password option with OTP-based verification to recover your account quickly.
Yes. Guidance is provided for post-exam counseling, choice filling, and next-step planning.
Course access is typically valid until the target exam date unless specified otherwise.
The official website is https://shikshanation.com/. Students should always verify HTTPS security to avoid fake sites.
Yes. Shiksha Nation offers physical books with selected programs alongside digital materials.
A 1-hour live class uses approximately 300–500 MB at standard video quality.
Download the Shiksha Nation App or sign up on the website, create your account, and start exploring demo classes immediately.