Effective Date: 10 July 2025
Shiksha Nation ("we", "our", or "us") strives to provide the best experience for our users. This Refund Policy outlines the conditions under which you may request a refund for any purchase made through the Shiksha Nation mobile application ("App").
1. Eligibility for Refund
- Refunds are available only for purchases made directly through the Shiksha Nation App or website.
- Refund requests must be made within 7 days of the purchase date.
- Courses or test series where more than 20% of content is accessed are not eligible for a refund.
2. Non-Refundable Situations
- Digital goods fully consumed or downloaded.
- Subscription plans after the trial period has ended.
- Violation of our Terms of Use.
3. How to Request a Refund
To initiate a refund, please email our support team at support@shikshanation.in with the following details:
- Your full name and registered email
- Order ID or transaction reference
- Reason for refund request
Our team will review your request within 3–5 business days and notify you of the decision.
4. Refund Process
- If approved, refunds will be processed to your original payment method.
- Refunds may take 5–10 business days to reflect depending on your bank or payment provider.
5. Contact Us
If you have any questions or need assistance with a refund, feel free to contact us at:
Shiksha Nation
Email: support@shikshanation.in
Website: https://shikshanation.in