Refund Policy

Effective Date: 10 July 2025

Shiksha Nation ("we", "our", or "us") strives to provide the best experience for our users. This Refund Policy outlines the conditions under which you may request a refund for any purchase made through the Shiksha Nation mobile application ("App").

1. Eligibility for Refund

  • Refunds are available only for purchases made directly through the Shiksha Nation App or website.
  • Refund requests must be made within 7 days of the purchase date.
  • Courses or test series where more than 20% of content is accessed are not eligible for a refund.

2. Non-Refundable Situations

  • Digital goods fully consumed or downloaded.
  • Subscription plans after the trial period has ended.
  • Violation of our Terms of Use.

3. How to Request a Refund

To initiate a refund, please email our support team at support@shikshanation.com with the following details:

  • Your full name and registered email
  • Order ID or transaction reference
  • Reason for refund request

Our team will review your request within 3–5 business days and notify you of the decision.

4. Refund Process

  • If approved, refunds will be processed to your original payment method.
  • Refunds may take 25–30 business days to reflect depending on your bank or payment provider.

5. Contact Us

If you have any questions or need assistance with a refund, feel free to contact us at:

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