Refund Policy
Effective Date: 10 July 2025
Shiksha Nation (“we”, “our”, or “us”) strives to provide the best experience for our users. This Refund Policy outlines the conditions under which you may request a refund for any purchase made through the Shiksha Nation mobile application (“App”).
1. Eligibility for Refund
Refunds are available only for purchases made directly through the Shiksha Nation App or website.
Refund requests must be made within 7 days of the purchase date.
Courses or test series where more than 20% of content is accessed are not eligible for a refund.
2. Non-Refundable Situations
Digital goods fully consumed or downloaded.
Subscription plans after the trial period has ended.
Violation of our Terms of Use.
3. How to Request a Refund
To initiate a refund, please email our support team at support@shikshanation.com with the following details:
- Your full name and registered email
- Order ID or transaction reference
- Reason for refund request
Our team will review your request within 3–5 business days and notify you of the decision.
4. Refund Process
If approved, refunds will be processed to your original payment method.
Refunds may take 5–10 business days to reflect depending on your bank or payment provider.
5. Contact Us
If you have any questions or need assistance with a refund, feel free to contact us at:
Shiksha Nation
Email: support@shikshanation.com
Website: www.shikshanation.com